What is ShelbyNext Giving?
ShelbyNext Giving supplies the giving software and financial tools needed to help our organization Great Commission Baptist Church thrive. Since 1976, Shelby has been a leader in providing software to churches, parishes, denominational headquarters, independent ministries and development organizations. There are 24,000 users who are currently supported all over the United States and in several foreign countries.
What is hosted software?
Hosted software means the software is hosted on off-premises servers. We also take care of installing and maintaining the program that you access through a web browser from anywhere with an internet connection.
How secure is my data?
With the private cloud provided by Reviora, your data will be protected physically by enterprise class datacenters complete with biometric access, video cameras, multiple doors, security systems, and even physical security guards. Your data will be protected virtually by powerful firewalls, intrusion detection, physical security devices & virtual software, and the highest level of locked-down access available.
How secure is my account information?
We are fully committed to providing you with the most secure environment for your sensitive data. The only payment data that is stored in our system is for recurring payments. Any other card information is deleted immediately after the transaction is processed. Thus a relatively small percentage of donors’ information is stored, and all sensitive data (for both single transactions and recurring gifts) is secured using a 256-bit transaction encryption process. In addition, card companies (Visa, MasterCard, Discover and American Express) and Merchant account providers are held to the highest security standards, giving you an extra layer of protection.
Can I access features with my mobile device or tablet?
Yes, you can! Shelby software is accessible anywhere with an internet connection.
What types of payments can ShelbyNext Giving accept?
We accept Visa, MasterCard, Discover, American Express Cards and Personal Checks (ACH/ e-checks)
Who handles my donations?
ShelbyNext Giving never has access to the giving dollars made through our system. All donations are securely processed and go directly from the donor’s account to your church or organization’s bank account.
Can we allow donors to set up recurring donations?
Yes, and it is easy to set up a recurring donation through our online portal. Donors have complete control over the donation amount, frequency and date withdrawals are made from their accounts. They can even set up multiple recurring donations that are deposited into separate church funds.
How do I change my mailing address and email?
To update or correct your mailing address and email, please Sign into your account, top right hand corner click on your initials, then select profile. Now select the pencil to edit your information and make changes then click the save button below.
How do I change my password?
To update and change your password, please Sign into your account. Click on the My Giving then click on Account at top of page then update new password and click on save.
For any additional questions or concerns please contact Sis. Charlotte Humphrey at (817)346-1869 ext. 1005.
How to Print my Contribution Statements
Click the link below to access Shelby Next and login.
1. Click My Giving on your left
2. Click on Statements
3. Make sure Last Calendar Year is selected then click download pdf
4. Now print your contributions